Jim is known for his passion in the merchant services arena. He knows how to keep his clients at ease by his caring nature and highly communicative style that makes his customers feel supported at every stage of their merchant services experience.

As part owner of PCM Merchant services, Jim knows that customer service excellence is what really sets PCM Merchant services apart from its competition. Everyday Jim gets up ready to serve his client and deliver on his promise of transparency and trust.

He grew up in a family of small business owners and saw what it takes to run a small successful business. He knows first hand that the merchant services industry can be complex and confusing and that businesses can be taken advantage of with unnecessary fees. He is a true crusader when it comes to saving money for his clients and lifting any fog that exists around merchant service solutions. He draws inspiration from the “Thank you” that he gets from his clients when he is able to save them money so they can invest back and grow their business.

Jim holds a B.A. in Sociology from Massachusetts College of Liberal Arts. He resides in Littleton, MA with his lovely wife and his son and daughter.

As a Freemason, Jim exudes strength of character, a strong moral compass and as a life long learner is always seeking to broaden his skills and knowledge.